Refund policy
7-Day Returns
We accept returns within 7 days of delivery.
To be eligible for a return, items must be:
- Unworn and unused
- Tried on indoors only
- In original packaging
- In resalable condition
- Accompanied by proof of purchase
Size Exchanges
Need another size?
We accept size exchanges within 7 days of delivery, subject to availability.
Customers are responsible for return shipping unless the item is defective or we shipped the wrong product.
Non-returnable Items
We cannot accept returns for shoes that:
- Have been worn outdoors or on the basketball court
- Show signs of use
- Are missing the original shoe box
- Were purchased as Final Sale
Refunds
Once we receive and inspect your return, refunds will be processed to the original payment method within 5–10 business days.
Defective Products
If your shoes arrive damaged or have a manufacturing defect, please contact us within 7 days of delivery.